Returns & Refund Policy  

At Zyntara, operated by Evyros Realm Stack, we strive to provide a reliable and seamless shopping experience. In this policy, “we,” “our,” and “us” refer to Evyros Realm Stack, while “you,” “your,” and “user” refer to customers. By making a purchase, you agree to comply with the return and refund procedures outlined below.  

Return Eligibility    
To qualify for a return, the following conditions must be met:  

• Items must be unused, unwashed, and in their original condition, including all tags, labels, and packaging.  
• All original tags, labels, and packaging must accompany the returned product.  
• Products that have been worn, washed, or altered in any way are not eligible.  
• Return requests must be submitted within 48 hours of delivery via our customer support team.  
• Returns failing to meet these requirements will not be accepted.  

How to Request a Return  

• Submit Request: Email your return request with your Order ID and reason for return to evyrosrealmstack@gmail.com.  
• Provide Proof: For defective, damaged, or incorrect items, include clear photographs to speed up processing.  
• Follow Instructions: Once approved, we will provide step-by-step guidance to complete the return.  

Note: Returns not meeting these requirements may be declined at our discretion.  

Refund Process & Timeline  

• All returned items are checked to ensure compliance with our return policy.  
• You will receive notification confirming whether your refund is approved or denied.  
• Approved refunds will be credited to the original payment method within 5–7 business days.  
• A confirmation email will be sent once the refund is successfully processed.  

Partial Refunds    
If a returned product partially meets the return conditions (e.g., minor damage or missing packaging), a partial refund may be issued at our discretion.  

Damaged, Defective, or Incorrect Items  

• For faulty, damaged, or wrong products, submit a return request within 48 hours of delivery.  
• Attach clear photos or videos of the issue and email them to evyrosrealmstack@gmail.com for faster resolution.  

Customer Support    
For any queries or help related to returns and refunds, contact our support team at evyrosrealmstack@gmail.com. We value your trust in Zyntara and remain committed to providing a seamless and satisfying shopping experience.